Guidelines To File Effective Complaints
- Save All The Information In A File
Save all the necessary and important information as they are needed when filing a complaint. This practice should continue constantly before any problem arises. The receipt, original warranty letters or policies regarding guarantee, date, seller’s name and necessary letters of reference should be kept in an appropriate place.
- Get Evidence
If there is a problem, then get more information that might help you when filing complaint. Look and ask around if there is anybody else who is facing the same problem, so that necessary action can be taken collectively.
- Control Emotion
Control your emotion while filing complaint. If you are unable to control, you might fail in filing a good complaint.
- Make use of all the facts and statistics
Compile all the necessary data and statistics to prove the originality of the complaint.
- Write Letter
File complaint in writing. The letter must be short, clear and precise. Include photocopies of all necessary documents.
- Know The Law
Refer to the specific law that covers the complaint. Provide the excerpt of the suitable law to support your complaint
- Follow Progress
Follow and write down every progress makes, chronologically