Beware Of SMS And E-mail Promising Gifts, Public Told
PETALING JAYA: Bank customers are warned against being duped by SMSes and e-mail promising money and gifts, said an advisory forum chairman.
Communications and Multimedia Content Forum of Malaysia chairman Datuk Borhanuddin Osman said that in some instances, the promise of gifts and easy money might tempt people into falling for the scams.
“You need to ask yourself whether it is too good to be true,” he told The Star yesterday.
Borhanuddin said it had resolved and advised on 72 complaints and cases from 2007 to last year.
These cases involved advertising content (23 cases), Internet content (18) mobile content or services (17), television and radio broadcast content (nine), and others (five), he said.
“Do not believe any SMS or e-mail that asks for your account details like usernames and passwords,” he stressed.
He said he had received an e-mail purportedly sent by a major bank that said that unless he keyed in his username and password in 24 hours, the bank would close his account.
“I immediately called the bank to verify this e-mail. They told me that all correspondence between the bank and the account holder was done through conventional letters,” he said.
Ambank Group public affairs director Syed Anuar Syed Ali said bank customers should know the correct numbers and websites used by their respective banks.
“Be suspicious if someone contacts you unexpectedly and asks for your personal financial information,” he said.
He added bank customers should not give their banking details to any caller or SMS because “if the caller is from the bank, they would know your details.”
Bank Rakyat managing director Datuk Kamaruzaman Che Mat said it was greed that made many people jump at the chance of winning prizes and getting free money.
No bank would ask you for your account details like username, passwords or PIN.
“You need to log on to the bank’s website or go to the ATM on your own accord,” he said.
Bank Negara also has a statement on its website teaching customers how to spot fraudulent SMSes and telephone calls from individuals who claimed to be from their bank.
Source: Articleby Lester Kongfrom the Star Online, 21 April 2009