The mobile workforce is a relatively new concept for Malaysian workers in the service industry in Penang. The label “telecommuter” can fit anyone who works in a home or mobile office for an employer somewhere else, whether it’s daily or weekly, at a few kilometres’ distance or halfway around the world. Further, with the extensive developments of the telecommunication infrastructure in Malaysia, the telecommuting concept can materialize.
This study focuses on the acceptance of telecommuting concepts by Malaysian employees. The view of a substantial number of respondents from the service industry on the telecommuting concepts is also taken into consideration. The results of the study will be used to gauge the Malaysian employers’ readiness towards acceptance of a telecommuting workforce Malaysia.
Article contributed by Muhammad Hasmi Abu Hassan Asaari, Noorliza Karia